DoorDash Data Breach: Today all Doordash works have received some important information regarding their information has been leaked to a third-party scam. Over 4.9 million users have been affected, I am one of the 4.9 million users that have been affected by this data breach. Not only have the Dashers been affected, but the merchants have been affected by this data breach. According to Doordash on May 4th, 2019, they took immediate steps to block further access by the unauthorized user and have enhanced security across their platform.
What data Information Was Involved?
Based on that investigation, they believe that some of the DoorDash user account information has been accessed. The type of data that has been accessed could include profile information including names, email addresses, mailing addresses, phone numbers, dates of birth, information from the Dasher sign-up process, as well as hashed, salted passwords, a form of rendering the actual password indecipherable to third parties.
For some drivers, the last four digits of their bank account number were also accessed. However, full bank account information was not accessed. This means that the information accessed is not sufficient to make fraudulent withdrawals from your bank account.
What steps they have taken?
DoorDash has taken several additional steps to further secure your data, which include adding additional protective security layers around the data, improving security protocols that govern access to their systems, and bringing in outside expertise to increase their ability to identify and repel threats.
What should you do?
DoorDash Data Breach: They do not believe that user passwords have been compromised, but out of an abundance of caution, Doordash is encouraging all users whose information was involved to reset their passwords to one that is unique to DoorDash. As a best practice, if you use the same password for multiple accounts, they recommend that you reset your passwords for all those accounts. You can change your DoorDash password by visiting the DoorDash website and using the email address associated with your DoorDash account.
DoorDash Makes A Statement To All Their Dashers & Merchants
They state “We deeply regret the frustration and inconvenience that this may cause,” They say if you need more information to see their blog and FAQ page. DoorDash has also set up a dedicated call center that is available 24/7 for support at 855-646-4683 DoorDash has addressed its dashers with this following message “Every member of the DoorDash community is important to us, and we want to assure you that we value your security and privacy. We are in the process of reaching out to those affected by this incident, and you may receive multiple communications from us if you are also a DoorDash merchant or customer. We know that you trust us to connect you with the best of your community, and we will never take that trust for granted”
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